AccessLumens Research于近日发布了一份关于美国地方政府网站无障碍状态的报告，指出在《美国残疾人法》（ADA）Title II条款规定的截止日期——即服务5万人口以上的州和地方政府需符合WCAG 2.1 Level AA标准的2026年4月24日之后，仍有大量城市网站存在合规问题 [1]。该研究扫描了包括221个主要城市政府在内的多个目标对象，发现其中在被评分的158个城市中，有42%的网站仍存在关键无障碍障碍，例如屏幕阅读器无法识别按钮等严重缺陷 [1]。此外，近半数（45%）的城市网站在WCAG 4.1.2标准上失败，该标准要求元素必须具有名称、角色和值，这也是ADA诉讼中最常见的投诉点 [1]。
研究还揭示了内容管理系统（CMS）供应商的选择对合规率产生的决定性影响：使用CivicPlus CMS的城市有72%存在关键障碍，而采用Granicus、Vision或OpenCities等系统的城市这一比例仅为24%，前者风险是后者的3倍 [1]。在人口规模方面，人口超过100万的大城市合规表现最好（仅13%的网站存在问题），而人口介于10万至25万的中等城市合规率最低，达到44% [1]。值得注意的是，由于部分网站部署了激进的机器人保护机制导致无法进行自动化审计，这一因素影响了23%的测试结果 [1]。尽管存在上述挑战，仍有11个城市在所有测试页面中获得满分100分，58%的城市未检测到关键障碍 [1]。
AccessLumens Research has released a report on the state of ADA compliance for U.S. local government websites as of April 24, 2026 [1]. This date marks the deadline under Title II of the Americans with Disabilities Act (ADA) requiring states and local governments serving populations over 50,000 to meet WCAG 2.1 Level AA standards [1]. Despite this regulatory milestone, the study found that key accessibility barriers persist on 42% of city websites among those rated in a sample of 158 cities [1].
The research involved scanning 221 major municipal government sites to assess compliance levels and identify influencing factors [1]. A significant portion of failures occurred regarding WCAG 4.1.2 standards, which govern name, role, and value attributes; specifically, 45% of the city websites tested failed this criterion [1]. This particular standard is frequently cited in ADA lawsuits as a common complaint point [1]. Additionally, aggressive bot protection mechanisms prevented automated auditing on 23% of the sites examined [1].
Content management system (CMS) selection emerged as a critical determinant for compliance rates [1]. Cities utilizing CivicPlus CMS exhibited a high failure rate, with 72% of their websites containing key accessibility barriers [1]. In contrast, cities using Granicus, Vision, or OpenCities platforms saw significantly better results, with only 24% facing such issues; the risk for CivicPlus users was three times higher than that of the other groups combined [1]. Demographic data also revealed disparities in compliance based on population size: large metropolitan areas with populations exceeding one million achieved a high compliance rate where only 13% had barriers, whereas mid-sized cities between 100,000 and 250,000 residents recorded the lowest compliance rates at 44% [1].
Despite these widespread challenges, there were notable successes in specific instances. Eleven of the tested cities achieved a perfect score of 100 across all pages examined [1], while overall, 58% of the cities surveyed did not have any key accessibility barriers identified during the audit process [1].